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The technology used in the script is the same as is used from within Remote Desktop Manager, therefore it's the most conclusive test.

Save the following code in a file called PMPTest.ps1. Here is a script that you can use to test your access from a client workstation. Please test it with the procedure described below. In Remote Desktop Manager on the other hand, you must set it exactly the same as the %COMPUTERNAME% environment variable.Īnother reason for this error we have seen is that the DNS name of the server was specified, but it would work perfectly fine if you were using the IP address instead. In Password Manager Pro it may be registered using the Fully Qualified Domain Name (FQDN) of the computer.

AUTHENTICATION FAILED.Įdit your API user in Password Manager Pro and generate a new Authentication Token, save your API user and save this new token in Remote Desktop Manager in File – My Account Settings – Password Manager Pro USER IS NOT ALLOWED TO ACCESS FROM THIS HOST.ĭuring the creation of an API User in Password Manager Pro, a Host (Computer name) is necessary to create the user. API KEY RECEIVED IS NOT ASSOCIATED TO ANY USER. You need to configure your Password Manager Pro to accept TLSv1.0, TLSv1.1 and TLSv1.2. If you have configured your Password Manager Pro server to use TLSv1.2 only, you will encounter this error message.

Password Manager Pro can be configured to use SSLv3, TLSv1.0, TLSv1.1 and TLSv1.2. : THE REQUEST WAS ABORTED: COULD NOT CREATE SSL/TLS SECURE CHANNEL. The Host Name configured in your API user in Password Manager Pro is not the same that you have configured in Remote Desktop Manager in File – My Account Settings – Password Manager Pro Please consult the How to Configure Password Manager Pro in Remote Desktop Manager topic for more information on the configuration. WHEN YOU TRY TO CONNECT ON A REMOTE COMPUTER OR GET THE CREDENTIAL LIST, A WINDOW APPEARs WITH AN EMPTY TOKEN FIELD AND THE USERNAME AND WORKSTATION FIELD GREYED OUT. SECTION=RESPONSESTATUSLINEĭuring the configuration of your Password Manager Pro credential entry, make sure that the URL of your server contains and not You absolutely need an at the beginning of the address to communicate properly with the server. Password Manager Pro : THE SERVER COMMITTED A PROTOCOL VIOLATION.